Important - Please Read
Your privacy and that of those pupils who take part in the Make £5 Grow programme (the "Programme") is extremely important to us so we want you to know exactly what kind of information we collect and how we use it. We've set out all the details below.
Please take the time to read and understand this policy. And bear in mind that by using our websites and mobile apps, or contacting us by telephone or providing information to us in our stores or by way of social media, you agree to its terms.
We are a "data controller" for your personal data (meaning we control why and how it is used). We're registered with the Information Commissioner's Office for the purpose of the Data Protection Act 1998 (the "Act"). You can find our registration at ico.org.ukLink opens in a new window under registration number Z200009X.
We only collect information that we know we will need in order to provide the Programme. This would normally include teacher's name, school name, school address, school contact and fax number, teacher's work email, teacher's contact number at school, number of children taking part, if they require funds or not.
However, you may choose to give us other information. You can do that in the following ways:
Important: If you submit details to us of any other person (e.g. a pupil) you must ensure you have their permission or that of their parent/guardian first.
You agree to immediately notify us if you become aware of any breach of security by sending us an appropriately worded email to Make5Grow@virginmoney.com Email opens in a new window.
We use the information we collect for the following reasons:
We can't run our business or provide many of the services and benefits you receive from us without involving other people and organisations from time to time. When we share your information, we want you to know that we only do so in accordance with our legal data protection and privacy obligations.
Your information may be disclosed to:
By accessing the Site you agree to us storing cookies on your system.
Cookies are small files placed on your computer's hard drive, or in your browser memory, when you visit the Site. They help us speed things up for you when you come back. They tell us what parts of the Site you visit, what you like and what's most relevant to you. What cookies don't do is store any personal or confidential information about you.
We use site tracking and monitoring to collect information about how our websites and applications are being used, such as the number of page views that occur on the Site, the number of visitors and common ways of arriving on or leaving the Site and our applications. This in turn helps us identify issues and to improve our services and provide you with a better customer experience.
We also use a third party to provide adverts about our products and services on our behalf across the Internet. The third party may also collect anonymous information about your visits to the Site and applications. This is done through the use of technology that tracks the user's cookie ID which is a numerical identifier. The third party does not collect any personally identifiable information, such as names, e-mail addresses, or phone numbers.
To reduce the chances of an error or misunderstanding, we need to keep the information we gather about you accurate and up-to-date.
But whilst we work very hard to make sure mistakes don't happen, we need your help, too.
Please ensure that the information you provide (e.g. any contact information) is correct and that you review it and update it regularly. If you have reason to believe any of the information we collect on you may be inaccurate please contact us (see below for how to do this).
You are perfectly within your rights to ask us whether we hold information about you and if so, for us to give you certain details about that information and/or the information itself. This right is commonly known as a "subject access request". Certain exemptions and conditions apply to this right, principally that it should be in writing and that you give us reasonable details about the information you want.
If you have any worries or complaints about the way we use your information, please don't hesitate to get in touch with us. We'll do our very best to set your mind at rest or put things right.
The best way to contact us is by writing to the Data Protection Officer, Virgin Money, Jubilee House, Gosforth, Newcastle upon Tyne, NE3 4PL.
If you have any further questions please contact us at:
Phone: 0191 279 8001
Address: Virgin Money, Jubilee House, Gosforth, Newcastle upon Tyne, NE3 4PL